Set Up Your Account to Send Email
If you are Securities-Licensed using a tfaconnect.com email address, you can send up to 500 emails at a time, but you must set up your Email Delivery Boost feature before you can send any email. (Securities-registered associates are required to use their tfaconnect.com email.)
If you are NOT Securities-Licensed, you are not required to set up Email Delivery Boost, but you have the option to. Check out this video that explains the advantages of setting it up!
Watch the Video & Follow the Steps Below
1: Verify your email address
After creating your Campaign Manager account, you'll receive an email in your main email program requesting that you click a verification link. Click the 'Verify Your Email Address' link.
(Didn't receive a verification email in your main email program? Check your junk or spam folder. You can resend yourself the verification email by clicking 'Your Account' in the upper right corner, then 'Manage Profiles,' then the "resend verification link" area under the "Contact Info" tab for your profile.)
2: Email address profile set up
Click 'Your Account' in the top right corner, then 'Manage Profiles.'
Then click the 'Contact Info' tab of your selected profile. If it has not already been added automatically, add your email address to the email address field.
(This is the email address your recipients will see in the 'From' field of your Campaign Manager emails and the email address they'll reply to.)
3: Turn on "Email Delivery Boost"
Under the 'Contact Info' tab for your profile, click the 'Turn on Email Delivery Boost' button directly under your email address field. This step is required if you are Securities-Licensed and using a tfaconnect.com email address. If you are not Securities-Licensed, you don't have to turn on Email Delivery Boost – but you can – to help improve your email sending success! This video explains it all.
4: Add your password
Enter the password you use to access your regular email account.
(If you don't remember your password, contact your email provider's tech support to get it or reset it. Then, try adding it again.)
5: Confirm your email settings
Check your email again. In the email we just sent you, click the 'Confirm Your Email Settings' link. This proves that your settings are correct and that you're ready to send Campaign Manager email from your email server!
6: Refresh to finish
Go back to your Campaign Manager account and refresh the browser window. The purple message instructing you to click the confirmation email will change to the green 'Email Delivery Boost is Turned On' message.
You're all set!
When you see the message, 'Email Delivery Boost is Turned On,' you're ready to start firing off emails from your Campaign Manager account! If you're unable to add your settings successfully, contact the Outstand Support Team, who will be happy to help: 800-865-7496 - or - email them.